Non-emergency patient transport

Australia’s leading aero-medical and primary healthcare service

RFDS Mobile Patient Care (MPC) offers professional and high-quality non-emergency patient transport services (NEPT) and is a contracted provider to Ambulance Victoria and NSW Health.

We offer tailored patient transport services for health providers across high, medium and low acuity patient care. Our ambulance fleet provides transport for patients requiring non-emergency clinical monitoring or assistance.

Road Transport Services

Operating from bases across Australia, our vehicles are equipped for medical care, with the skilled support of qualified staff.

Our range of ambulance and patient transport vehicles are equipped with monitors, AED’s, oxygen therapy, single and double load stretcher configuration, with modern Stryker M1 stretchers or bariatric capability. Some vehicles are wheelchair accessible and all are maintained to the highest of ambulance service standards.

Air Transport Services

Operating from major metropolitan and regional airports, our aircrafts are equipped for medical care, with the skilled support of fully qualified Critical Care Nurses and specialist doctors as required.

Partnering with us

Approved NEPT provider
Tailored non-emergency patient transport
7 days / 24 hours / 365 days a year
Event First Aid services

Partnering with us

Approved NEPT provider
Tailored non-emergency patient transport
7 days / 24 hours / 365 days a year
Event First Aid services

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Delivering patients with care

Our road and air ambulance fleet provides transport for patients requiring non-emergency clinical monitoring and assistance.

RFDS Mobile Patient Care staff are highly trained and transport over 6,000 patients every month, consulting closely with clinical teams, hospital administration and patients to provide a positive experience

Our team

RFDS Mobile Patient Care staff provide quality and focussed care during transfers of high acuity, medium acuity, monitored patients, low acuity and walker patients.

Patient safety and care is of utmost importance and we regularly survey our customers and patients for feedback on their experience.